Manage Child’s Data

How to delete a child’s account in the app

Parent Dashboard → Settings → Privacy & Safety → Delete Child’s Account

1. Open the Chat Nicely app and sign in as a parent.
2. Open Parent Dashboard.
3. Go to Settings → Privacy & Safety.
4. Tap Delete Child’s Account.
5. Confirm the request.

If you cannot access the app, use the request form below.

What data will be deleted

This includes parent account data, child profile data, and related activity created in the app.

• Parent account data: name, email, profile photo/avatar, bio, account settings, privacy preferences, and notification preferences.
• Parent profile and personal details: birthday, location details (country, state, city, coordinates), and profile completion data.
• Child profiles linked to parent account: child names/nicknames, avatars, age group/birth date information, interests, and related profile metadata.
• Child-related app activity: child chat context data tied to your account, and child profile associations used in chat/group features.
• Birthday contacts and management data: family/friend contacts, notes, reminders, contact avatars, and relationship grouping.
• Messages and social interactions: birthday wishes sent/received, chat messages/media/stickers associated with your account, and related room/member references.
• Notifications: in-app notification history and push notification registration data (including FCM token mapping).
• Device/app linkage data: device-level push registration identifiers and account-linked session records.
• Analytics linked to your account: account-associated usage records used for app quality and diagnostics.

Certain information may be retained when reasonably necessary or legally required, including records needed for security, fraud prevention, dispute resolution, or compliance obligations.